When Pro plan quota is exhausted

First, check your dashboard to confirm your monthly character quota has been exhausted. You’ll see a message when you reach the limit.
Review your usage details to understand how you’ve reached the limit by clicking on the Profile dropdown at the top-right of the dashboard.
You'll see how many characters you’ve consumed for the current billing cycle for Text and Document translations.
If you’re on the Pro plan and you’ve hit the limit, you have the option to upgrade to the Team Plan. With the Team Plan, you can instantly increase your quota—even by purchasing just one additional seat. This gives you flexibility without having to wait for the next billing cycle or request a manual reset.
To upgrade, go to your Profile and click Upgrade to Team plan. In the Team plan purchase form, choose whether you’re subscribing as a private individual or a company. Fill in your billing name, address, and country, and enter your payment details. On the right, select the number of seats you wish to purchase—even one seat is enough to activate the Team plan. The system will calculate the total price in real time (e.g., €29/month for one seat). Once you’ve reviewed everything, click Pay and subscribe. Your new Team plan will be activated immediately, and your character quota will refresh accordingly.

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A Quick Guide to Expanding Your Quota with the Team Plan